Shipping policy

Shipping Policy

Digital Product Delivery

All products sold on this website are digital downloads (Excel templates and related files).
We do not ship any physical goods.

Instant Delivery

After successful payment, your digital product will normally be delivered immediately via:

  • An on-screen download link, and/or

  • An automated email containing your download link

Most customers receive their product within a few minutes of purchase.

Delayed Delivery

In rare cases, delivery may be delayed due to:

  • Payment processing checks

  • Email filtering or spam blocking

  • Temporary system issues

If you do not receive your download link within 1 hour of completing your purchase, please contact us at:

landlordspreadsheets@outlook.com

Include your order number so we can locate your purchase quickly.

Our Delivery Commitment

If for any reason instant delivery fails, we aim to manually resend your digital product within 2 working days of receiving your support request.

No Physical Shipping

As all products are digital, there are:

  • No shipping fees

  • No postal delivery

  • No tracking numbers

Customer Responsibility

Please ensure:

  • Your email address is entered correctly at checkout

  • You check spam or junk folders

  • Your device and software support file downloads

Contact

If you have any questions about this Shipping Policy, you can contact us at:

landlordspreadsheets@outlook.com